Project Manager - Mystery Shopping

Company overview:

Leading market research agency specialized in mystery shopping, dedicated to providing valuable insights and actionable recommendations to their clients. They're looking for a dynamic and experienced Project Manager to join their team.

Job Description:
As a Project Manager, you will be responsible for overseeing and managing mystery shopping projects from initiation to completion. This includes coordinating with clients, managing field agents, ensuring high-quality data collection, and delivering insightful reports. The ideal candidate will have a strong understanding of market research methodologies and excellent project management skills.

Key Responsibilities:

- Collaborate with clients to understand their objectives and design suitable mystery shopping programs
- Create project plans, timelines, and budgets
- Select and manage a team of mystery shoppers to ensure quality data collection
- Analyze and interpret data to produce comprehensive reports and actionable insights
- Communicate project updates and findings effectively to clients
- Continuously seek ways to improve processes and deliverables

Key Requirements:

- A proven track record of project management in the market research industry
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Proficiency in relevant project management tools and software
- A passion for delivering high-quality results and exceeding client expectations

Benefits:
- Competitive salary and benefits package
- Opportunity to work with a diverse and dynamic team
- Professional growth and development opportunities
- Making a meaningful impact on the business and client outcomes

If you are passionate about market research, have a keen eye for detail, and are dedicated to delivering exceptional results, we'd love to hear from you.

To apply, please send your CV to charles@cmassociates.co.uk

Contact: Charles Moore